Household Lighting Technologies respects the privacy needs and concerns of our customers. Personal Information management is our #1 priority. To earn your trust, we respect your privacy in handling Personal Information relating your transactions with us. This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it. By using our web site, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
When you provide Personal Information to Household Lighting Technologies via website, fax and phone, you are consenting to the manner in which we will collect, use, disclose and otherwise manage your Personal Information, as set out below.
Who May Use the Household Lighting Technologie's Web Site: The Web site is not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of majority or 18. If you are under 18, we ask that you not send us any Personal Information.
The Web site is intended for users from the United States and those not governed by privacy policies of other countries. Users from European Union are advised not to disclose Personal Information to Household Lighting Technologies. Information sent to us will be housed in servers located in State of Illinois. Do not send us information unless you consent to the application of U.S. Laws and to the use and disclosure of your information consistent with this Privacy Statement.
Collection and Use of Personal Information: We may collect Personal Information that you provide us when you:
- Purchase, order, return, exchange or request certain information about our products and services
- Contact a Call center or customer service desk
- Visit or register with our Sites or participate in other features of our site
- Enter into a contest or sweepstakes or respond to one of our surveys
- Provide us with comments or suggestions
We may also collect Personal Information about you from our Service Provider which provides us with E-Commerce related services relate to the web site.
Shopping at Household Lighting Technologies: When you purchase products and services utilizing credit or debit cards, Household Lighting Technologies will not store or keep your credit/debit card information.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number, debit/credit card# or State ID information.
Site Registration: Registration is an optional service provided by Household Lighting Technologies's web site. Registration is not required to browse our site but registration information is required when you make purchase. Upon registration you are asked for the following information: name, phone number, email address and password you select. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. Registration will give you more opportunities for future marketing information and allow us to send you news & promotions for products you may like.
Contests, Questions or Surveys: When you ask a question, participate in a survey or enter a contest or sweepstakes with Household Lighting Technologies or an Household Lighting Technologies sponsored event, including web sites, we may collect your name, address, phone number and email address. At the time you are entering a contest you are opting in and allowing us to send you future marketing information from Household Lighting Technologies.
Other Uses of Personal Information Household Lighting Technologies may also use Personal Information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your shipping experience with us, to communicate with you about our products and events that may be of interest to you and for other promotional purposes.
Promotional Information and Marketing Materials: We would like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for emails about our products, services, sales and special offers. We may also send you mail, email or call you with information about our product services offerings if you have provided us with your name & address, email address or phone numbers at our headquarters or online sites. If you would like to stop receiving such promotional information from Household Lighting Technologies, please see the "Privacy Preferences/Opt-Out" section of this Privacy Statement.
Disclosure of Personal Information: We do not share Personal Information with any marketing partners at this time.
Access to Personal Information by Companies that Work with or on Behalf of Household Lighting Technologies: Some of our operations, such as electronic commerce, may be managed by Service Providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services.
If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.
Sale of Business: In the event that Household Lighting Technologies or some or our assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction.
Disclosure of Personal Information in Legal Proceedings: If Household Lighting Technologies or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, Household Lighting Technologies or the applicable Service Providers may, without your consent, provide such information. In matters involving claims of personal or public safety, Household Lighting Technologies or the applicable service Provider may provide your Personal Information to appropriate authorities without your consent or court process. Household Lighting Technologies or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving Household Lighting Technologies, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.
Access to Personal Information: You may request access to the Personal Information that we have about you. If you are registered user with our Sites, you can access your profile information at any time by clicking on the "My Account" link at the top of any page on the Sites on which you registered.
Privacy Preferences / Opt-Out: You may change your marketing preferences or remove yourself from our mailing list by responding with "unsubscribe to marketing" to website.com. You may update these preferences at any time, but you must first register by creating an account before you can update any of your preferences. Please allow sufficient time for you preferences to be processed.
Information Sharing Disclosure Requests: If you are a California resident, you have the right to request one Notice of Information-Sharing Disclosure per year which will identify the third parties with whom Household Lighting Technologies or any or any of our affiliates has shared with Personal Information we have collected from you. You may request the Notice of Information-sharing Disclosure by writing to us at: Household Lighting Technologies, 10200 US. Route 14 Woodstock, IL. 60098 or by phone at 800-281-7782. Again Household Lighting Technologies does not share customer information with 3rd parties for Marketing or Advertising purposes.
Visiting our Sites: In general, you can visit our site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our site. We use this information to monitor and improve our site.
Cookies and Tracer Tags: Household Lighting Technologies's site use a technology called "cookies". A cookie is a tiny element of data that our sites can sent to your browser, which may then be stored on your hard drive so we recognize you when you return. All pages on our Sites where you are prompted to long in or that are customizable require that you accept cookies. If you have registered with our sites, these cookies may let us know who you are, are necessary to verify and access your account information in order to deliver products and personalized services and will provide us and our Service Providers with information that we will use to personalize our site in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to shipping basket before checking out. You may set you we browser to notify you when you receive a cookie. If you decide not to accept cookies from our site, you will limit the functionality available to you on our site.
Tracer Tags: Our site may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or Web Beacons". This technology allows us to understand which pages you visit on our sites. These tracer tags are used to help us optimize and tailor our sites for you and other future website visitors.
Security of Personal Information: We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our sites. However, even with the best technology, no website is 100% secure. We will take reasonable measure which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.
Secure Shopping: when you place orders on our website, all order information, including card number and delivery address, are transmitted through the internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your older information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our sites from capturing and viewing your Personal Information. Since any order information you provide to us on our sites will be transmitted using secure connection, if your browser cannot support this level of security, you will not be able to order products through our sites.
Passwords: To provide you with an increased level of security, online access to our personal information is protected with a password you select. We strongly recommend that you do no disclose your password to anyone. Household Lighting Technologies will never ask you for your password in an unsolicited communication including unsolicited correspondence such as letters, phone calls, or email messages.
Our Privacy Statement and Outside Links: This Privacy Statement only applies to the various sites. Our sites may include links to the websites or our business partners, vendors and advertisers. These other sites are outside of our control. Please be aware that these websites may collect information about you and operate according to their own privacy practices which may differ from those contained in our Privacy Statement. Remember to consult that website's owner privacy policy, as once you are outside any of our sites, any information you submit is no longer in our control.
Privacy Statement Modifications: From time to we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion. We also may post a notice on our site or send an email describing changes.
Contacting Us: If you have any question about our handling of Personal Information, please contact us at Household Lighting Technologies, 2413 W. Algonquin Rd. #605, Algonquin, IL 60102 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.